This Privacy Policy describes how your personal data is collected and processed by Elite Linguistics, a company incorporated under the laws of Malta (hereinafter – “Elite Linguistics”, the “Company” or “We”) when you, a natural person or a representative of a legal person, user (the “User” or “You”) uses Elite Linguistics services (the “Services”) or browse the website elitelinguistics.com (the “Website”). We collect your personal information when you visit our website, use our services or interact with us online. By accessing the Website, you hereby unconditionally agree with this Privacy Policy. This policy shall be regulated by applicable laws and regulations of Malta.
The Company serves in a capacity of a data controller. Some of the data collected during the website traffic may be considered personal data pursuant to the Regulation (EU) 2016/679 of the European Parliament and of the Council on the protection of natural persons with regard to the processing of personal data (hereinafter the “GDPR”). Elite Linguistics greatly values the privacy of the Website visitors and strives to protect it. The Company undertakes maximum efforts in order to protect your privacy. The Company uses the collected information about you to fulfill its contractual obligations and improve the customer service. “Personal data” shall mean any information relating to an identified or identifiable individual. We ask for your consent when required, otherwise, by using our Website and/or Services, you consent to the collection, use, and sharing of your personal information subject to and consistent with applicable laws and other notices you may have received based on your relationship with us.
PLEASE READ THE PRIVACY POLICY CAREFULLY BEFORE FILLING OUT ANY FORMS ON THE WEBSITE OR SUBMITTING ANY INFORMATION FOR A QUOTATION TO MAKE A TRANSLATION. IF YOU DO NOT AGREE WITH ALL OR ANY OF THESE TERMS, PLEASE STOP USING THE SERVICES AND THE WEBSITE IMMEDIATELY.
1. COLLECTION OF YOUR PERSONAL DATA
1.1 We may collect and process the following data about you:
1.1.1 Contact information you provide to us that is essential to perform the Services;
1.1.2 Any information that you leave while filling out your application to get a quote or to post your order through the Website or directly to any representative of our Company;
1.1.3 Any information contained in any documents and/or files that you submit to the Company for translation (for example information in the documents for legal translation);
1.1.4 Technical information, including but not limited to your internet protocol (IP) address used to connect your device to the internet, time zone setting, browser plug-in types, and versions, operating system, and platform, and information about geolocation (i.e., real-time location).
1.2 If you apply to become a translator with the Company, we may also collect the following information: phone number; Skype username; education, including the country of graduation, degree received, graduation year, and major; languages, including native language; rates for translation, interpreting, project management, etc;
translation, editing, and proofreading; work experience; country of residency; time zone of residency; skills; certificate of self-employment registration or registration as an entrepreneur, with a copy of any relevant work documents, certificates, diplomas, or any other proof of experience, training or special expertise; CV.
1.3 You provide us with your personal data when visiting our Website and reading and/or downloading content from the Website. For this purpose, we and our third-party service providers are primarily using IP address of the device from which you access the internet and cookie identifiers, sometimes with associated information as indicated above. Provision of this personal data is voluntary and we rely on your choice to visit our website and read and/or download content.
1.4 We do not collect information that you provide to our payment processing providers (Apple Pay, Google Pay, PayPal, Stripe) when you pay for our Services online. They may collect your information directly. Please, visit their websites and read their privacy policies before you proceed with payment.
1.5 Collected personal information may be aggregated and/or de-identified (we remove any details that identify you personally). We may share this aggregated and/or de-identified information with service providers, vendors, and third-party providers to help deliver products, services, and content that are better tailored to the users of our online services and for our own business purposes where permissible under applicable laws and regulations.
2. USE OF YOUR PERSONAL DATA
2.1 We use your data for the following purposes:
2.1.1 To fulfill the obligations and to provide you with the Services for which we have received your consent;
2.1.2 To understand your needs and preferences in using the translation services, to evaluate and understand the effectiveness of advertising materials that we provide;
2.1.3 To develop new and enhance existing Services and product offerings, to notify you about changes related to the Services, about promotions and exclusive offers;
2.1.4 To verify and check the identity of users who open and operate accounts in order to prevent illegal activities;
2.1.5 To ensure the security of the Website and your account;
2.1.6 To support, respond and resolve your complaints and issues related to the Services.
2.2 We use aggregated personal data to understand how our users use the Website and the Services, provided that those data cannot identify any individual. We also use third-party web analytics tools that help us understand how users engage with the Website.
3. NON-PERSONAL DATA
3.1 Non-personal data is the information we collect through the Website that does not identify an individual person. It may include information such as the type of web browser software you use; the internet address of the Website from which you linked directly to our Website; the date and time you access the Website; which pages you have visited on our website; search terms you use; links on which you click; cookie identifiers that do not identify a user.
3.2 Non-personal data is used by the Company primarily for website use and traffic monitoring purposes and may be shared with trusted third parties for the purposes of improvement of our services and website content, generating information about site visitors, so we can make this website more useful and valuable, creating reports for internal use to develop marketing programs, products, services or content.
4. DISCLOSURE OF YOUR PERSONAL DATA
4.1 We may share your information with selected third parties including:
4.1.1 business partners, suppliers, and independent contractors for the performance of any contract we enter into with them regarding the Services or the Website, for improvement and optimization of the Services and/or the Website;
4.1.2 advertisers and advertising networks (only aggregated personal data).
4.2 We may also disclose your personal data if:
4.2.1 in the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets;
4.2.2 if we are under a duty to disclose or share your personal data in order to comply with any legal obligation.
5. SECURITY AND STORAGE OF YOUR PERSONAL DATA
5.1 We have implemented security measures to ensure the confidentiality of your personal data and to protect your data from loss, misuse, alteration, or destruction. Only authorized representatives have access to your personal data, and these representatives are required to treat the information as confidential. The security measures in place will, from time to time, be reviewed in line with legal and technical developments.
5.2 Unfortunately, the transmission of information via the Internet is not completely secure. Although we will do our best to protect your personal data, any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access.
5.3 We will not sell, rent or lease your information to third parties. However, we may share your information with trusted third parties to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to us, and they are required to maintain the confidentiality of your information. We will not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.
5.4 Our Website may, from time to time, contain links to and from the websites of our partner networks, advertisers, and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
6. USE OF COOKIES
6.1 Cookies are typically stored on your mobile phone, which assigns a unique identification to your device. We also may use cookies stored in emails to help us confirm your receipt of, and response.
6.2 Information collected from cookies is used by us to evaluate the effectiveness of our services, to analyze trends, and to see what difficulties our visitors may experience. We need this information to improve the quality of the Services.
7. RETENTION
7.1 We retain your information in accordance with the law of Malta and for as long as needed to fulfill the particular purpose for which your information was provided. We may also retain your information if needed to comply with our legal obligations, pursue legal action, detect or monitor fraud, or for the performance of a task in the public interest. We may delete your information upon your request if we are not required to retain it by law or for other legitimate purposes.
8. MISCELLANEOUS
8.1 The Company reserves the right to modify the Privacy Policy at any time at the Company’s sole discretion. If you have a registered account on the Website, you will receive a notification in your e-mail that the Privacy Policy is changed. Otherwise, you can always see the last day of the amendment on the top of the Privacy Policy. If you do not agree with the new amended version, then you must immediately stop using the Website and the Services. If you continue to use the Website and/or the Services, the amended Privacy Policy has legal force for you, and your actions will constitute acceptance of the amendments.
8.3 If you have any questions regarding this Privacy Policy, please, contact us by e-mail at info@elitelinguistics.com